The BISS Operations Helpdesk Team is responsible for supporting the workstations of all DEME employees. As an IT Helpdesk Operator, you are part of the worldwide support and you are the contact for all employees. You help these employees with their questions, requests and reports of faults. You will work from the head office and can rely on the support of your immediate colleagues. You report to the team leader of the Helpdesk Team and to the BISS Operations Manager.